We will issue a product exchange for any full priced unopened merchandise that is returned within 7 days of delivery date.
All products to be exchanged must be accompanied by original Receipt and an
exchanged reference number.
No products may be exchanged if on any sale, used, opened or damaged.
Each item can only be exchanged once.
No refunds.
To return any items, please contact Customer Service on 26049855 or by email.
Postage will not be refunded, if any.
Please allow one to three weeks from the day you return your package for your
request to be processed. You will be contacted once your return is completed.
Prenice is not responsible for damage after delivery.
All claims for shortages must be reported to customer service on the day of delivery.
Prenice reserves the right of final decision in case of any dispute.