- We will issue a product exchange for any full priced unopened merchandise that is returned within 7 days of delivery date.
- All products to be exchanged must be accompanied by original Receipt and an
exchanged reference number.
- No products may be exchanged if on any sale, used, opened or damaged.
- Each item can only be exchanged once.
- No refunds.
- To return any items, please contact Customer Service on 26049855 or by email.
- Postage will not be refunded, if any.
- Please allow one to three weeks from the day you return your package for your
request to be processed. You will be contacted once your return is completed.
- Prenice is not responsible for damage after delivery.
- All claims for shortages must be reported to customer service on the day of delivery.
- Prenice reserves the right of final decision in case of any dispute.